Returns & Exchanges
At Ninja Kitchen, we stand by the quality of our appliances and offer a 60-day money-back guarantee to ensure your culinary satisfaction. If you are not completely satisfied with your purchase, you can return it for a full refund of the purchase price.
Initiate Your Return
Visit our online returns portal with your order number and zip code to start the process and receive a return authorization.
Pack Your Product
Securely place your Ninja appliance in its original packaging, including all accessories, manuals, and components that were included in the box.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old labels are removed or covered.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing