Frequently Asked Questions
Everything you need to know about your Ninja Kitchen experience.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do Ninja products come with a warranty?
Yes, most Ninja appliances come with a one-year limited warranty that covers defects in materials and workmanship under normal household use.
What is your return policy for kitchen appliances?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 60 days for a full refund of the purchase price, minus shipping and handling.
Are Ninja blender pitchers and accessories dishwasher safe?
Most Ninja pitchers, lids, and blade assemblies are BPA-free and dishwasher safe. We recommend placing them on the top rack for the best results.
How can I track the status of my shipment?
Once your order ships, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to see real-time updates.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and financing options through Affirm for qualifying purchases.